Area	Action	Detail
Client Service	Client Management	Contact reports will be issued within 24 hours of meeting A weekly status report will be provided on major projects/multiple project accounts Ensure that all calls and emails are responded to by the end of the day Keep the client up to date on relevant information re: jobs in progress Provide alternative solutions for any issues that may occur Pre-inform client of all team absences, provide detailed handover notes and replacement agency contact (to be introduced at least 12 hours in advance). Project/account review meeting with Client Management team and client on quarterly basis